Support

Need Help? We’re Here for You.

Whether you’re using MaleMan for the first time, tracking your results, or have a technical question, our dedicated support team is ready to help—every step of the way.

How Can We Assist You?

Kit Activation & Setup

Need help getting started? Order Maleman Kits online.

Shipping & Tracking

Track your kit shipment or overnight sample return.

Understanding Your Results

Unsure about your semen analysis report? Access detailed explanations, sample reports, or request a call with a lab expert.

Troubleshooting & FAQs

Explore our frequently asked questions, troubleshooting tips, and video guides for common issues. [link to FAQ section]

Still Need Help? Reach Out Today

FAQs

Whether you're a patient, provider, or clinic partner, the MaleMan team is happy to assist with online orders, testing questions, results, and everything in between. Explore our resources below or submit a ticket online!

Can’t Find What You Need?

We’re always here to help. Submit a Support Ticket.

Whether you have a question about your test kit, need help with an order, or require technical assistance, our team is here to help. Submit a support ticket through our online portal and a member of our team will get back to you shortly.

The MaleMan Resource Hub

Discover FAQs and video resources to make your MaleMan journey a seamless experience.

Video Resources

Watch step-by-step MaleMan videos for kit use, ordering, results, and more.

FAQs

Find answers to common MaleMan kit, ordering, testing, and results questions easily.

MES Blog

Explore the MES Blog for expert insights, updates, and innovations in male fertility.